Product, experience, design, operations and more. No strings attached.
How We Work
Our philosophy is that a truly successful hospitality business is built on these 4 areas. We can create the most impact in your business if we can work within them all.
Product
Operations
Brand
Experience
Hospitality is a pure form of art and it’s a dying one. We’re losing sight of what true hospitality means and confusing it for business success. My mission is to find balance between these two, preserving the heart of hospitality while achieving excellence.
Cameron, Curious Hospitality
Director
What Our Customers Think
Cam was instrumental in achieving our vision for a high quality prohibition speakeasy. He immersed himself into our project to fully understand us as people, our values, desires and our ultimate objective, and used his wealth of hospitality experience to ensure every aspect was considered. We would not have the successful venue we have now without his involvement and guidance.
Olivette - Nicholas King
Director
After securing large contracts, we needed to scale our operations. Having worked previously with Cameron in another capacity, I knew his team would be the perfect fit to help us develop our operations. In just under 3 months the Curious team had implemented seamless online and offline systems that have radically improved our staff costs and way we approach event logistics. The time and money saved is now put into an enhanced customer experience.
Krypton Creed - Steven Grumiau
Managing Director
We worked with Cam and his team on a high level for 6 months during the opening phase of our restaurant and bar. I thoroughly enjoyed the onboarding process where we took time to develop our venues values and goals. These sessions along with Cam’s industry experience not only elevated our ambitious vision but made it feel very achievable. Having the Curious team present on site for the launch was also beneficial for the confidence of our staff but also the execution and quality of product in that first week.
Kentucky Hug - Anna Wealands
Director
A Taste of What We Do
Food and Drink Menu Creation
Crafting menus that are not only aligned with your brand but that leave a mark on the industry.
Logistics, Costing and Sourcing
Navigating the storm of logistics. Crunching numbers, creating strategic partnerships for a menu that tastes good all the way to the bank.
Operations Setup and Improvement
Creating and streamlining procedures. Driving efficiency across your business with our digital systems strategist and tech development team.
Team Training and Development
Delivering impactful product and service trainings that elevate your team, customer experience and increase reputation.
In House Design Team
Our in house design team take care of everything from basic graphic design to full brand packs, logos and campaigns.
Website and SEO
Irresistible sites to reflect your brand and mission. Optimised SEO strategies to have you ranking highly and capitalising on all online traffic.
Marketing Partners
We’ll develop your online presence and brand voice. Create all of the content and run the show until you're ready to take it over. Or not.
Business Strategy and Growth
We treat your business like it’s our own. We put our heads together with yours to level up your business and hit goals quicker than you knew was possible. Consider us partners, without the hassle.
Let's Work Together
Each project is personalised. Work with us to create a roadmap to aligns with your business goals.
In summary our standard plan covers the all basics any hospitality needs to thrive and is delivered in a hassle free manner. All trainings, meetings and team communications are held virtually, no matter where you are in the world.
Food, cocktails and drinks. It’s all possible. We will create, test, source, train and launch high level menus alongside your team.
• Understand your venues vision and brand • Create a first draft and pitch it back to you • Selection stage to leave us with a final draft menu • Formatted COGS spreadsheets • Tasting Session • Deliver a full menu introduction to the entire team
Menu + Product Development
Work with us to develop an approach to service that aligns with your brand and venue goals. We’ll spend one week delivering quality virtual and interactive training programmes to your entire frontline team.
• Product knowledge training • The Curious Hospitality Experience Training • Enhanced customer service training • Venue specific training(s) • Service Plan Creation
Menu + Service Training
From Prep Shifts to On Service performance, we’ll work one on one with your kitchen and bar teams, to deliver technical training on the menus to your food and beverage teams.
• Service training • Technical training • Prep shift training • Theatrics and performance training • Customer experience on the bar
Bar + Kitchen Training
Social Media Management
Full marketing takeover. We’ll develop a brand voice, image and presence. Our content team will visit your site monthly. Create the photo, video and graphic content required to run a consistent social media brand. We run your accounts to look as if we’re in the venue everyday.
• Strong brand voice development • Social media strategy development • Creation of social media brand guidelines • Production of full social media content • Professional photoshoot every month • Basic graphic design • On site videographer every week
Digital Staff Workspace
We’ll build you and your team the ultimate staff workspace for running the business efficiently, consistently and successfully. Using Notion, we will build a platform suitable for training, onboarding, tracking, communicating and much more.
• Company Wiki • Product Bibles • Live Open/Close Shift Area • Department Bibles (FOH, Bar, Kitchen) • Prep Shift Processes and Recipes • Staff and Company Records • Lockable Manager’s Office
Pro Plan
In summary our pro plan leaves nothing out of the picture. We unleash the full potential of our team onto your business. Taking this full studio approach not only ensures a timely execution but a top tier quality one too. The difference with our Pro package is that we are full hands on, no limits.
Food, cocktails and drinks. It’s all possible. We will create, test, source, train and launch high level menus alongside your team.
• Understand your venues vision and brand • Create a first draft and pitch it back to you • Your top picks and our strategy generates a final draft menu • Logistics, stock sourcing and brand partnerships • Formatted COGS spreadsheets • On Site Tasting Session and Staff Party
Menu + Product Development
Work with us to develop an approach to service that aligns with your brand and venue goals. We’ll be on site for one week delivering training sessions to your entire team, including one on one sessions with management. We’ll also stick around and work with your team during the first week of menu launch.
• Product knowledge training • The Curious Hospitality Experience Training • Management training • Enhanced customer service training • Venue specific training(s) • Service Plan Creation
Menu + Service Training
From Prep Shifts to On Service performance, we’ll jump into the kitchen and behind the bar, deliver technical training on the menus to your food and beverage teams. Our team will work in the kitchen and behind the bar until the training wheels are off.
• Service training • Technical training • Prep shift training • Theatrics and performance training • Customer experience on the bar • Hands on and hands dirty during shift
Bar + Kitchen Training
Full marketing takeover. We’ll develop a brand voice, image and presence. You’ll have unlimited access to a professional photographer, videographer and full graphic design team. We’ll run your accounts consistently for the entire duration of your plan and canc continue afterwards too.
Social Media Management
• Strong brand voice development • Social media strategy development • Creation of social media brand guidelines • Production of full social media content • Multiple photoshoots every month
• Weekend videography for live instagram stories • Short and long form videos for grid feed • Full graphic design team • Social media training for management
We’ll build you and your team the ultimate staff workspace for running the business efficiently, consistently and successfully. Using Notion, we will build a platform suitable for training, onboarding, inventory tracking, team communication and much more.
• Company Wiki • Inventory Management Tool • Project Management Systems • Social Media Content Planner • Events Calendar • HubSpot, Square, Slack and full stack Integrations
Digital Staff Workspace
• Product Bibles • Live Open/Close Shift Area • Department Bibles (FOH, Bar, Kitchen) • Prep Shift Processes and Recipes • Staff and Company Records • Lockable Manager’s Office
You’ll have access to our full graphic design team. They’ll take care of all design elements required for your business. Whether it’s feeding into our social media strategy, helping revamp and design new menus, business card, marketing material or even creating your whole brand identity. Our creative team becomes yours.
• Unlimited design requests • Online marketing material • Offline marketing material • Involved in weekly marketing meetings
Full Graphic Design Team
We’ll come to you, any where in the world. Just as partners should. You’ll work with your project manager to write up a roadmap and timeline of each site visit.
• Unlimited Site Visits • Travel costs included • Emergency and crisis cover • Assistance with daily operations • On site auditing • Staff refresher trainings
Unlimited Site Visits
Whether your existing website needs some love or you need the whole thing built from scratch, we can take care of all your website and SEO needs.
• Full website build • Website audit + improvement • Unlimited site revisions • SEO strategy • SEO optimisation • Technical link building • Blog posting
Website + SEO
A successful business is a well run business. Our team will implement tech, streamline processes and use software where necessary. All in the name of efficiency. We don’t want to overcomplicate it but our goal is to have the operation setup so you can step away from your business/venue and still have live access to what's going on.
• Digital systems strategy • Day to day operations automation • Sales and accounting dashboards • Slack for team communication • Notion for company wiki, daily operations and documentation • Trello for project management
Operations Optimisation
Like true partners, we also use our collective brain power to strategise ways of growth. Whether the goal is venue exposure, increase of revenue or extended our service offering. We’ll work with you ideate these and stick around to puppet master all the moving parts that go into execution. From design, training and marketing the growth.
• Brainstorming/strategy meetings • Full creative team to support execution • On site time to launch initiatives • Website team to support execution
Growth Strategy
Marketing Partner
Full marketing takeover. We’ll create high quality content inclusive of photo, video and graphic design. We’ll run and manage the accounts based on our expert strategies. Want us to create guidelines and train your team too? No problem pal. We’ve got three plans to suit your marketing needs.
• 1 photoshoot per month • Weekly videography • Basic graphic design • Full social media accounts takeover • Unlimited Posting • Weekly 30 minute briefings • Monthly 60 minute strategy meeting
€2,000 / monthly
• 1 photoshoot per month • Weekly videography • Full graphic design with photoshop • Basic animation • Full social media accounts takeover • Unlimited Posting • Weekly 30 minute briefings • Monthly 60 minute strategy meeting
€2,500 / monthly
• Unlimited photography • Unlimited videography • Request event/product photography + video • Full graphic design with photoshop • Full animation + stop motion • Full social media accounts takeover • Unlimited Posting • Weekly 30 minute briefings • Monthly 60 minute strategy meeting • Social media handbook at end of 3 months • Social media training + handover
€3,500 / monthly
Menu Creation
Food, cocktails and drinks. It’s all possible. We will create, test, source, train and launch high level menus alongside your team. We’ll unleash it all in just one month per menu. Here’s how it works.
The price is €5,000 per menu. Example: A full food menu is considered one menu. A cocktail menu is considered the second menu. We can work one at a time or both consecutively.
• First we get to understand your venues vision and brand • Then we create a first draft and pitch it back to you • Selection stage to leave us with a final draft menu • This entire part of the process can be delivered quickly and remotely
Now we need to taste and test the menu. This part is optional but we recommend having us on-site for this to maximise the time spent together and the execution of the menu tasting. Travel costs not included.
• Team wide tasting • Final recipes documented • Basic photos captured of the products
Once the menu is finalised and you’re happy. We tie it all up in a nice pretty bow and hand over the work:
• Menu spreadsheets with COGS and suggested margins • Formatted spreadsheets for future use • Product wiki containing cocktail recipes, prep recipe, training material. • Supported on a digital staff platform, easy to use and interactive on phone/laptop.
Website + Branding
Got a bad ass concept and vision but it’s lacking the branding? Drop the whole thing on us or get involved in the process and build it with our team of creative geniuses. We’ll build everything from scratch or rebrand and improve what you already have. Your choice.
Food, cocktails and drinks. It’s all possible. We will create, test, source, train and launch high level menus alongside your team.
• Understand your venues vision and brand • Create a first draft and pitch it back to you • Selection stage to leave us with a final draft menu • Formatted COGS spreadsheets • Tasting Session • Deliver a full menu introduction to the entire team
Menu + Product Development
Work with us to develop an approach to service that aligns with your brand and venue goals. We’ll spend one week delivering quality virtual and interactive training programmes to your entire frontline team.
• Product knowledge training • The Curious Hospitality Experience Training • Enhanced customer service training • Venue specific training(s) • Service Plan Creation
Menu + Service Training
From Prep Shifts to On Service performance, we’ll work one on one with your kitchen and bar teams, to deliver technical training on the menus to your food and beverage teams.
• Service training • Technical training • Prep shift training • Theatrics and performance training • Customer experience on the bar
Bar + Kitchen Training
Full marketing takeover. We’ll develop a brand voice, image and presence. Our content team will visit your site monthly. Create the photo, video and graphic content required to run a consistent social media brand. We run your accounts to look as if we’re in the venue everyday.
• Strong brand voice development • Social media strategy development • Creation of social media brand guidelines • Production of full social media content • Professional photoshoot every month • Basic graphic design • On site videographer every week
Social Media Management
We’ll build you and your team the ultimate staff workspace for running the business efficiently, consistently and successfully. Using Notion, we will build a platform suitable for training, onboarding, tracking, communicating and much more.
• Company Wiki • Product Bibles • Live Open/Close Shift Area • Department Bibles (FOH, Bar, Kitchen) • Prep Shift Processes and Recipes • Staff and Company Records • Lockable Manager’s Office
