In summary our standard plan covers the all basics any hospitality needs to thrive and is delivered in a hassle free manner. All trainings, meetings and team communications are held virtually, no matter where you are in the world.
Food, cocktails and drinks. It’s all possible.
We will create, test, source, train and launch high level menus alongside your team.
• Understand your venues vision and brand
• Create a first draft and pitch it back to you
• Selection stage to leave us with a final draft menu
• Formatted COGS spreadsheets
• Tasting Session
• Deliver a full menu introduction to the entire team
Menu + Product Development
Work with us to develop an approach to service that aligns with your brand and venue goals. We’ll spend one week delivering quality virtual and interactive training programmes to your entire frontline team.
• Product knowledge training
• The Curious Hospitality Experience Training
• Enhanced customer service training
• Venue specific training(s)
• Service Plan Creation
Menu + Service Training
From Prep Shifts to On Service performance, we’ll work one on one with your kitchen and bar teams, to deliver technical training on the menus to your food and beverage teams.
• Service training
• Technical training
• Prep shift training
• Theatrics and performance training
• Customer experience on the bar
Bar + Kitchen Training
Full marketing takeover. We’ll develop a brand voice, image and presence. Our content team will visit your site monthly. Create the photo, video and graphic content required to run a consistent social media brand. We run your accounts to look as if we’re in the venue everyday.
• Strong brand voice development
• Social media strategy development
• Creation of social media brand guidelines
• Production of full social media content
• Professional photoshoot every month
• Basic graphic design
• On site videographer every week
Social Media Management
We’ll build you and your team the ultimate staff workspace for running the business efficiently, consistently and successfully. Using Notion, we will build a platform suitable for training, onboarding, tracking, communicating and much more.
• Company Wiki
• Product Bibles
• Live Open/Close Shift Area
• Department Bibles (FOH, Bar, Kitchen)
• Prep Shift Processes and Recipes
• Staff and Company Records
• Lockable Manager’s Office
Digital Staff Workspace